This Privacy Policy explains how Flow‑Forges, Inc. (“Flow‑Forges”, “we”, “us”) collects, uses, discloses, and protects personal information when you use our website https://flow-forges.com, applications, and services (collectively, the “Services”).
1. Information We Collect
- Account & Contact Data: name, email, phone, profile data, billing address.
- Usage Data: log files, device identifiers, IP, browser/OS, pages viewed, timestamps.
- Payment Data: handled by our payment processors (e.g., Stripe/Razorpay). We store limited metadata (e.g., last4, brand) but not full card numbers.
- Integrations: if you connect third‑party services (e.g., Notion, Google), we store the tokens/metadata necessary to operate features.
- User Content: inputs, files, prompts, and outputs you submit to the Services.
2. How We Use Information
- Provide, secure, and improve the Services.
- Authenticate users, prevent fraud, enforce terms, and comply with law.
- Process transactions, subscriptions, invoices, and customer support.
- Personalize features, recommendations, and communications.
- Analyze usage to develop new features and performance.
3. Sharing & Disclosure
- Vendors/Processors: hosting, storage, analytics, support, payments, email delivery.
- Legal: to comply with applicable law, lawful requests, or defend our rights.
- Business Transfers: in mergers, financing, or acquisition events.
4. International Transfers
We may process data in locations outside your country. Where required, we implement appropriate safeguards such as standard contractual clauses.
5. Data Retention
We retain personal data only as long as necessary for the purposes above or as required by law. You may request deletion, subject to legal/contractual obligations.
6. Your Rights
Subject to local law, you may have rights to access, correct, delete, or port your data, and to object to or restrict processing. Contact us at privacy@flow-forges.com.
7. Children
The Services are not directed to children under 16, and we do not knowingly collect their data.
8. Security
We use administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
9. Contact
Flow‑Forges, Inc., 3rd Floor, 27/3 Tech Park, Raipur, Chhattisgarh 490023, India • Email: support@flow-forges.com