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AI Customer Support Dashboard

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128

Tickets Today

12s

Avg Response

94%

Satisfaction

5

Escalations

87%

Automation Rate

42%

Cost Saved

Live Chat Simulation
AI Active

Hi, I need help with my last invoice.

2:30 PM

Hello John 👋 I found your invoice #9832. The payment is confirmed. Do you need a PDF copy?

2:30 PM

Yes, please send it to my email.

2:31 PM

I've sent the PDF to john@email.com. Is there anything else I can help with?

2:31 PM
AI is typing a response...

Recent Support Tickets

#4521• John D.
medium
resolved

Billing Inquiry

10:30 AM

#4523• Michael B.
low
pending

Product Support

11:15 AM

#4524• Priya S.
high
escalated

Technical Issue

1:45 PM

#4525• Sarah K.
medium
resolved

Account Access

2:20 PM

Support Analytics & Channels

Email

45% volume

Live Chat

30% volume

Phone

15% volume

Social

10% volume

📊

Real-time Analytics Dashboard

Ticket trends, resolution times, customer satisfaction metrics